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Booking Policy

Credit Card is required at the time of booking to secure your appointment and is required due to cancellation policy.

After booking your appointment, please read over the confirmation email in its entirety. Confirmation emails contain important information regarding your appointment such as the address(send by text), preparation instructions, arrival directions(send by text), etc.

You will receive a email & text confirmation of your scheduled appointment.

Children Policy

Due to limited space in the salon, please avoid bring extra guests along with you. This means no children unless being serviced.

Payment Policy

Remaining balances for all services must be paid in Cash OR Card. (only apply to the services that require a deposit)

Please note that Card payments require an additional 3.6% service fee.

Refund Policy

Due to the nature of services, there are absolutely no refunds.

Deposits are non-refundable.

Price Policy

Listed prices are starting prices for services. Please be aware that there is a possibility that the service price may increase depending on your hair type and hair care needs.

Late Policy

Every client is granted a 15 minute grace period. After 15 minutes, a $15 late fee will be applied.

Clients must have entered the salon within the 15 minute grace period to avoid a late fee being applied.

After 20 minutes, the appointment will automatically be cancelled and the client will need to reschedule your appointment as well as pay the late cancellation fee of $50 on basic services and $60+ on extended services.

Please note that the above policy is for clients who have communicated their reason for tardiness. No shows will be responsible for paying 100%.

Rescheduling Policy

Client may reschedule your appointment 24 hrs prior to your scheduled appointment. If client want to reschedule after 24 hrs. That is considered a short notice to cancel. Client will be responsible for paying $50+ before their next scheduled appointment

Appointments with Deposit

Clients may reschedule your appointment using the same deposit one time after booking their original appointment. As long as the client cancelled 24 hrs in advance. If the client must reschedule a second time, they must make a new deposit to secure their appointment.

Cancellation Policy

If your appointment must be cancelled, please do so 24 hours before the scheduled appointment. Cancelling within 24 hours will result in an automatic late cancellation fee of $50 for basic and up depending on service.

No shows will be charged 100% and will be prohibited from booking future appointments if no shows become consistent.

No exceptions.